Frequently Asked Questions
Everything you need to know about Redi-Thotics performance insoles and orthotics.
How do I determine the correct size for my Redi-Thotics?
Our orthotics are sized according to standard US shoe sizes. If you are between sizes, we recommend ordering the larger size, as most of our products can be trimmed at the toe for a custom fit.
What is your return policy for worn orthotics?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with the comfort or support of your Redi-Thotics, you can return them for a full refund or exchange within 30 days of purchase.
How long do Redi-Thotics typically last?
Depending on your activity level and usage, a pair of Redi-Thotics generally provides optimal support for 6 to 12 months. We recommend replacing them once you notice a decrease in cushioning or structural integrity.
Can I move my orthotics between different pairs of shoes?
Yes, Redi-Thotics are designed to be versatile. You can easily transfer them between most athletic, casual, or dress shoes, provided the original factory insoles are removable.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your orthotics sooner.
Are Redi-Thotics suitable for specific conditions like plantar fasciitis?
Yes, many of our products are specifically engineered with medical-grade materials to provide the arch support and heel stabilization required to alleviate symptoms of plantar fasciitis and over-pronation.